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We're here to help
Questions about your booking, your account, or how TheraKonnect works? Our team typically replies within 24 hours on business days.
TheraKonnect support is not a 24/7 crisis line. If you or someone you love is in immediate danger, please reach one of the Pakistani helplines below or your nearest emergency room.
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Quick answers about reaching and getting help from TheraKonnect.
You can contact TheraKonnect by email at contact@therakonnect.com, by WhatsApp or phone at 0303 2920059 (+92 303 2920059), or by using the contact form on this page. TheraKonnect typically replies within 24 hours.
TheraKonnect's support team replies to email and WhatsApp messages within about 24 hours, Monday to Saturday. TheraKonnect is an online platform for booking verified therapists in Pakistan — not a walk-in clinic or a 24/7 crisis hotline.
TheraKonnect usually responds to support, booking, and partnership enquiries within 24 hours. Urgent booking questions sent over WhatsApp are typically answered fastest.
Yes. You can reach TheraKonnect's Pakistan support line at 0303 2920059 (international: +92 303 2920059) by phone call or WhatsApp for help with bookings, accounts, and payments.
To get help booking a session, email contact@therakonnect.com or message TheraKonnect on WhatsApp with the therapist's name and your preferred time. TheraKonnect connects you with independent, license-verified therapists who confirm the final appointment.
TheraKonnect support is not an emergency service. If you are in immediate distress in Pakistan, call the Pakistan Suicide Prevention line 1166 (24/7), Umang at 0311-7786264, or Rescue 1122. If a life is in danger, contact local emergency services immediately.
For partnerships, clinic onboarding, therapist listings, or press, email contact@therakonnect.com with details about your organization, or enroll a clinic directly at therakonnect.com/hospital/onboard.
TheraKonnect is an online mental-health booking platform serving all of Pakistan, with a registered office in Karachi, Sindh. Because sessions are held online or at each therapist's own clinic, TheraKonnect does not offer walk-in visits at its office.